Customer Testimonials
Great attention and service professional support
Service is exceptional!! We have had a couple of services done to our new Grand Cherokee. Everyone from the service manager,Karissa to Kevin go above and beyond and made us feel like family! Kevin took us to Sam’s and even helped unload groceries. He is the best! Will definitely return for next new vehicle! Highly recommend!!
I, have very bad experience in this deal to buy this vehicle, hunday tucson 2017 because the car didn't come with the manual, and they only gave me one remote. I spoke with the salesman at the car lot, and he gave me a completely ridiculous excuse. They should have given me two remotes. This Isn't the first time I've bought a car. and I had never had bad experience before. In the past, every vehicle I bought always came with its manual and both keys. For this reason, I do not recommend my family or friends buy ... Read More Google - Nov 4, 2026
They were the most friendliest place everyone was so kind and very helpful sold my a jeep they made it so fast and stress free highly recommend
Dereck is great as a service writer. He understands the customer and the vehicle operations. He will go the extra mile to get your vehicle back on the road. Capital CDJR will work on your vehicle no matter where it was purchased. A+++
Pricing and the deal were fantastic. Derek (finance) and Austin (sales manager) were fantastic. I pretty much ordered online and did everything online or on the phone via text. We were rushed due to closing though so we didn’t get a full walkthrough on the trucks features or hidden gems but that was because we drove 90 min to get this truck! I would absolutely buy from Capitol Coty again!
Best service department in Missouri. I was travelling thru the area, and my RAM 1500 broke down, had it towed to Capital City CDJR Friday morning. Parts were ordered and would show Monday morning. I was stuck with no wheels while waiting. One of the employees offered his truck for me to use (drive home to CO and come back when repaired). Capital City rented me a truck to use while I hung around over the weekend. Monday afternoon, my truck was ready to go and I was back on my way home. If I lived in the Jeff City area, ... Read More Google - Oct 29, 2026
I needed quite a bit of work done on my car. They were able to schedule me quickly, fix a problem that another tire shop messed up, and will be the place I bring my vehicle for service from now on. Good job to my thorough service team. 😊
Ty is the best!!!
Karissa Salter did an excellent job. She met me at my vehicle and got me checked in. And she went above my expectations to help me with an added situation with my car. Thankyou
On October 24, I was told by a finance manager after I told him what my credit was and that what the previous dealer told me about an hour earlier and he informed me that I will get you financed with $2500 down and my trade-in. The car I was looking at was an $8900 car and that’s it. Now I’m being told once again by the McLarty Automotive group that there’s nothing they can do so they misrepresentative themselves again, which is basically lying by telling me that they can get this done. I don’t appreciate it at ... Read More Google - Oct 26, 2026
Had my jeep grand Cherokee in for a recall, and I need an oil change too. I always make an appointment. I asked if they where able to get the oil change done and They were able get me in that day for the oil change as well, which I was greatly appreciated.
Olivia was great at helping me find a vehicle I absolutely love! I felt bad for asking to see multiple vehicles but she was patient and listened to what I wanted. I will definitely recommend her to anyone looking for a new vehicle!
This was the best buying experience I've had in a long time. Olivia never stoped working to find a deal, and everything went smoothly from there. Everyone at the dealership were friendly and professional.
Car was patient and helpful in checking out prepaid service on Mopar. .
I looked at a lot of Dodge Chargers over the last five months, and there were some really great ones out there. What I was waiting for was the find the person I really wanted to buy from. Even though he was 2.5 hours away, Robert at Capital City CDJR was that guy. And I absolutely love the car!
It was good.
Excellent service every time!
Awesome experience. Olivia and Robbie were extremely helpful and very active throughout the whole process.
I do not recommend buying or having your vehicle repaired or serviced at this dealership. I have been failed multiple times after the purchase of my 2022 Navigator in October 2025. First, during the finance part of my purchase, I was given an extremely high interest rate and told they had to make extra money from the purchase some way. I was able to get the rate down over 2% from where he started (but ended up reducing it another 2% via my own research a month after the purchase with another lender). Next, I was told the title would be sent overnight to ... Read More Google - Oct 14, 2026
I do not recommend buying or having your vehicle repaired or serviced at this dealership. I have been failed multiple times after the purchase of my 2022 Navigator in October 2025. First, during the finance part of my purchase, I was given an extremely high interest rate by Chris Wright, and told they had to make extra money from the purchase some way. I was able to get the rate down over 2% from where he started (but ended up reducing it another 2% via my own research a month after the purchase with another lender). Next, I was told the title would be ... Read More DealerRater - Oct 14, 2026
I've been looking for a Dodge Charger for about 5 months. There were lots of good ones out there, but what I really wanted was to find the person I wanted to buy from. Robert at Capital City CDJR was that guy. And, as it turns out, I absolutely love the car!
Fast service
What started out as a nightmare ended with a fairly good resolution. We purchased a 2021 Jeep Grand Cherokee which ended up having many issues. Navigation system did not work properly. Head gasket had to be replaced and then transmission was bad. We made 6 trips to the dealer with these issues. Luckily, we had purchased an extended warranty when we bought the car. All of the issues were fixed except the navigation system which we can use Apple car play to bypass the problem there. Knowing our frustration the manager Braun stepped in and helped to resolve our stress. He was ... Read More Google - Oct 9, 2026
I have been going to their service department since 1991. I have always got great service, fair prices, and personal treatment. The service manager, and those working the service desk know me by name, and treat me like they would their own families. They never try to sell me more than I need done. Plus they always keep me up to date for future service requirements that are coming up over the next year. Amir has been their for a very long time, Karissa always takes care of mine, and my families cars needs. If they think you can get a ... Read More Google - Oct 8, 2026
Very friendly and accommodating. Ayden and Robbie helped us with a smooth and easy experience buying our telluride. Would most definitely recommend!!
Billy was very helpful, he was busy selling trucks and even though they didn’t have the trim I wanted I picked the truck because he explained what I needed and it was in my budget range. No extra prices, no add ons. Price on the tag was the price. I stayed because he gave me honest feedback. I love my Truck. I can’t wait to Come back when I trade my vehicle in on the next one!
Scott is the xxxx! Great people and great prices! Would definitely recommend! 10 out of 10!
Cole and Ayden were absolutely the best to work with. They were so busy when we were there but we were in great hands with both of them. They went above and beyond to get me into my new car and we came away so happy with the price, the detailing, and the experience in general.
They were very thorough and checking my car out. I’m very happy with the results.
Great customer service
This was the quickest & easiest car buying experience we've ever had! Thanks to Mke Gorrell for working with us!!
Living an hour away, I always make an effort to get my Jeep serviced when I’m in the area. They’re always able to accommodate me and take care of my vehicle the first time!
Aiden was wonderful very knowledgeable about automobiles i would recommend him to anyone looking by for a new car.
Very friendly and helpful
Capital City CDJR brought us peace of mind, and road ready Jeep Compass maintenance with quality service & parts. Karissa, Service Advisor, her Team Mechanics/Technicians assigned to our Compass provided assessments of required and overdue maintenance. It was a warning light of the dreaded Start-Stop system that brought us to Capital City CDJR. Upon presenting the issues, Karissa could not make any promises, but she fit our Compass Trailhawk into their day. Now my wife can commute worry free and with peace of mind. Team CC-CDJR made Safety First! New auxiliary battery, brake system flush, new windshield wipers, etc. ... Read More Google - Sep 24, 2026
From dropping the car off to picking it up, the service was great. All questions were answered promptly.
I have my Jeep serviced there for regular maintenance as well as any mechanical issues that arise. Every time I go there, I’m greeted with a smile and treated very well. They assist me with all my needs, provide courtesy transportation, and always provide excellent service. Not hoping to have issues with my jeep, BUT if I do again, I’ll for sure return to them for the work. Thanks to all the shop staff for being so attentive and doing great work.
Karissa in service dept is friendly , professional and the best !!!
Haven’t really driven any, other than back home. Seemed to be ok, and drove fine.
This dealership is pretty xxxx Cool , professional,kind a joy to do business with put me in my favorite color (ORANGE).I love it!!!! ❤️❤️❤️❤️
Great Experience,,,Good Customer Service,,I highly recommend anyone that’s looking for a vehicle to start here.!
Service Department. Clean house Mark.you have a bad apple.
Car rides better and customer service was great! friendly 😁
Mike was really great! He didn’t push too hard but he still did his job making sure we knew all the options we had outside just the price of the Yukon. We came in knowing what we wanted and he didn’t try to sway us another way. They let our kids run around and eat food and watch tv while we did all the hard stuff! The other people on the floor were great with the kids too. And before we left they told us congratulations and seemed truly happy for us! Recommend CDJR and Mike all day!
Bradley Kellerman was easy to work with and direct in his approach. Everything I dreaded about buying a car never happened. I’d buy from him again!
Mike did a great job getting us into the perfect JEEP! The process went smoothly! Highly recommend
Cole Peters was my salesman and did an exceptional job! He was accessible, responsive, and professional. I strongly recommend Cole if you are considering a vehicle purchase.
The folks here went above and beyond to take care of my car! I am a loyal customer for life!
Easy to deal with. No gimmicks. Straightforward and professional from the beginning. No games, no useless ad-ons and reasonable fees. Out the door price as good as any dealer I contacted
The service was good, however it took over an hour to get a part because it happen over the lunch hours.
1. Don't bother making an appointment for service. They will take your vehicle, but nothing will be done to honor that appointment time.
2. You'll get a text notification saying you can text or call at any time, but you won't get a response and the call number won't even work.
3. When you go in for an update 3 hours later, your vehicle won't even be touched or looked at.
Wasted my entire day trying to get my stop/start indicator light looked at and they "didn't have time" when my appointment was at 11am. ... Read More Google - Sep 2, 2026
I made an appointment over the phone for 2 recalls on my jeep. They put appointment under my ex husband's name and phone number even though I gave them my information. So they text him about my appointment reminders and when i got there they had it under his name. They also gave me issues since I had parked car and walked into service instead of driving into the service department, which I had no idea where it was since it was my first time having a vehicle serviced there.
These people are super shady at this dealership! I had made a deal on a new 2026 Ram Tungsten. Gave them the deposit over the phone by credit card to hold it. Got the PAID receipt, called back next day to finish everything up and they said they sold it to someone else and sent my deposit back! What a terrible dealership you would be stupid to ever buy anything there or trust anyone's word that works there!!
Don’t even bother trying to get a hold of the parts department.
they were tuned in to my wants and were not “pushy” salespersons. Did not try to upsell. Vey Pleasant experience
Everyone was so kind here. The process was well explained and it made me feel very confident in my purchase.
Scott was very helpful and for me exactly what I wanted. Great communication. Will buy here again and recommend to others.
This was my second vehicle a great experience sales and service top notch will buy again
Got a Durango from here. The uconnect box was showing error when test driving. Was informed they’d fix it if I got it. Went back to have them “fix it”. Sat there all day for them to tell me they can’t fix it, it’s a dodge issue. After doing research I could find no such thing. Like any dealership they tell you what you want to hear to get you into the vehicle.
Made us make an appointment just to get charged $60 bucks to find out a part that fell apart is not covered under warranty. Feel free to reach out so we can make this right. I’m trying to decide where I’ll be getting my Jeep serviced, and you’re the most convenient option for me. Unfortunately, though, this has been a pretty disappointing first impression. I’d appreciate the opportunity to see how you handle it.
Came in to get a Uconnect problem resolved, and the problem came right back the very next day
Scott was very professional, caring, understanding and helpful. He was very knowledgeable about the vehicle we were purchasing. He was informative about additional products and warranty information.
We have bought multiple cars from this dealership. We have always been treated fairly! After leaving a neighbor dealership down the road with a terrible offer on our trade (Joe Machens), we stopped by CDJR because we knew they would treat us right! Scott and Austin are great at what they do and more importantly no need for buyer's remorse:) Thank you CDJR for how you run your business!! Your sister dealership should take notes!!
They were quick and efficient to work with and respected our time as we got straight to the bottom line without wasting hours and never getting to an agreement on the new vehicle and trade values.
This was the most outstanding car buying experience I’ve ever had! Everyone was professional, prompt, and fair. Julio in finance made the process incredibly smooth. Honestly, I can't imagine purchasing a car anywhere else.
We went looking for a used van. They had just what we needed. Everyone was very friendly and helpful. Especially Scott Wilson and Julio Perez.
Olivia was a very good sales person. She was very helpful. I would recommend her again.
Got a jeep there few months ago , paid all this extra money for this warranty and that warranty and Gap , something goes wrong in software up date it’s $200 just to diagnose the issues every time , the radio went out , 4 wheel drive light come on , back hatch stopped working , now temperature isn’t showing on screen and they just done the software update for the radio in July and something it had a recall on , so for them to look again it’s another $200 and if my warranty don’t cover it I still have to pay $200 plus whatever they ... Read More Google - Jul 29, 2026
Olivia is an Awesome person with a big heart to help anyone. She has a heart to make you happy with your purchase. Thank you Olivia.
Michael was great to work with got me with what I wanted and my payments!!
Excellent service. Professional and friendly team. I’ll recommend this dealership to anyone looking to buy a vehicle.
Courtney is most friendly and eager to answer questions. Thanks to Capital City CDJR for our Jeep.
The discussion between the staff here was not great. Individually they’re great. They just need to learn how to work together. Olivia was absolutely amazing and worked for us well.
They were very helpful and answered any questions that I had. I also liked that I was able to drive a vehicle like I wanted on the roads that I normally drive to see how it handled. Great place! Great service!!
Courtney and Julio were great. Polite, professional, and to the point. Will consider for future purposes.
Courtney was so sweet & very knowledge. She really cared & wanted to help us find the prefect vehicle for us, which she did.
Great dealer, pricing and sales staff. Would buy again from this dealership. I had a fantastic experience
Bought now my second vehicle from CDRJ and will continue to choose CDRJ! Olivia is amazing and kept her word and I left with the Jeep! Thank you again Olivia!
Scott made the buying process so easy! Great customer service! Love our new ride so much!
Extremely helpful and informative. Were dedicated to providing the car I wanted at the best price for me. Therefore, I’m a very happy customer!
Was quick to make a sale but also quick to notice when you get home a brand new vehicle has existing damage and was delivered to you missing nuts in the wheel well housings and had some nice scratches and gouges along with lots of dirt underneath the paint. Even more fun that one of the wheel well nuts was holding the bumper support which was just flopping in the wind while at highway speeds due to the lack of nuts on it. Have an email from the dealership saying that 15 minutes when they're delivered is not enough time ... Read More DealerRater - Jun 5, 2026
Pleasure doing business at Capital City CDJR. Staff helpful and knowledge, went above and beyond to make sure the purchase went smoothly
Had no problem finding the right gladiator for my wife quick easy experience not the first time buyer thanks again
Friendly and nice to work with, wide selection and honest communication. Process was made easy.
We had a great experience. Thank you for discussing different options and helping us get into our new Jeep!